Mobile Survey
Survey complete - December 2013
Many thanks to everyone who contributed to the mobile accessibility survey. Your responses will help mobile authors and accessibility professionals better serve the mobile accessibility community. A detailed analysis of the responses will be published soon, but the following is a preliminary view of the responses to the survey questions.
Total respondents: 816
1. Age range of respondents
Age
| Option |
Respondents |
| Under 18 |
1.36% |
| 18-24 |
11.34% |
| 25-34 |
25.15% |
| 35-44 |
19.61% |
| 45-54 |
17.88% |
| 55-65 |
19.73% |
| 65+ |
4.19% |
| Prefer not to answer |
0.74% |
| Respondents that didn't answer |
5 |
2. Gender of respondents
Gender
| Option |
Respondents |
| Male |
63.09% |
| Female |
35.66% |
| Prefer not to answer |
1.25% |
| Respondents that didn't answer |
14 |
3. Disabilities identified by respondents
Disability
| Option |
Respondents |
| Blind |
56.33% |
| Low vision |
15.24% |
| Color blind |
3.43% |
| Deaf |
1.61% |
| Hard of hearing |
4.83% |
| Physical/Motor |
9.44% |
| Learning Disabled/Dyslexic |
4.61% |
| Other |
4.51% |
| Respondents that didn't answer |
36 |
| Respondents that selected more than one |
123 |
4. Devices currently used
Devices used
| Option |
Respondents |
| Nexus 4 |
1.23% |
| Samsung GS3 |
2.62% |
| Nexus 7 |
3.62% |
| Motorola DROID 4 |
1.00% |
| iPhone 5 |
12.10% |
| iPhone 4S |
20.65% |
| iPhone 4 |
10.71% |
| iPad 4 |
3.39% |
| iPad 3 |
5.62% |
| iPad 2 |
7.09% |
| iPad Mini |
3.08% |
| iPod Touch 5 |
2.23% |
| iPod Touch 4 |
6.93% |
| Other |
19.72% |
| Respondents that didn't answer |
24 |
| Respondents that selected more than one |
325 |
5. Mobile operating system version used on primary device
Operating system
| Option |
Respondents |
| Android 2.3 Gingerbread |
4.19% |
| Android 4.0 Ice Cream sandwich |
6.08% |
| Android 4.1 Jellybean |
3.51% |
| Android 4.2 Jellybean |
4.59% |
| iOS 5 |
7.70% |
| iOS 6 |
61.08% |
| Other |
12.84% |
| Respondents that didn't answer |
76 |
6. Assistive technologies loaded on mobile device
Assistive technology
| Option |
Respondents |
| VoiceOver |
52.16% |
| TalkBack |
14.27% |
| Zoom |
11.96% |
| Assistive Touch |
7.14% |
| Hearing Aid |
2.51% |
| Other |
11.96% |
| Respondents that didn't answer |
89 |
| Respondents that selected more than one |
195 |
7. Web browsers used on primary mobile device
Browser
| Option |
Respondents |
| Safari |
53.02% |
| Chrome |
12.59% |
| Firefox |
9.22% |
| Mobile Accessibility |
2.97% |
| Ideal Web Reader |
1.59% |
| Default |
10.80% |
| Unsure |
3.17% |
| Other |
6.64% |
| Respondents that didn't answer |
37 |
| Respondents that selected more than one |
173 |
8. Discovery of accessible mobile websites and apps
Discovering websites/apps
| Option |
Respondents |
| I expect all mobile content to be accessible |
13.25% |
| I do research to find accessible apps before buying any of them |
27.19% |
| I rely on recommendations from others |
32.92% |
| I find a mobile app or website that looks promising and test it for accessibility |
24.02% |
| Other |
2.61% |
| Respondents that didn't answer |
49 |
| Respondents that selected more than one |
497 |
9. Respondents that use a Bluetooth accessory/peripheral with their mobile device?
Bluetooth?
| Option |
Respondents |
| Yes |
60.82% |
| No |
36.86% |
| I don't know what a Bluetooth accessory/peripheral is |
2.32% |
| Respondents that didn't answer |
40 |
10. Types of Bluetooth devices used
Type of Bluetooth device?
| Option |
Respondents |
| Keyboard (input device) |
32.49% |
| Headset/ear-bud (output/input device) |
25.73% |
| Bluetooth mouse stick (input device) |
0.91% |
| Braille display (output/input device) |
17.46% |
| Not applicable |
18.57% |
| Other |
4.84% |
| Respondents that didn't answer |
150 |
| Respondents that selected more than one |
250 |
11. How often Bluetooth device paired with mobile device
How often paired?
| Option |
Respondents |
| All of the time |
10.83% |
| Often |
24.45% |
| Sometimes |
26.65% |
| Rarely |
9.22% |
| Not applicable |
28.84% |
| Respondents that didn't answer |
133 |
12. Length of time owned primary mobile device
How long have you had your current device?
| Option |
Respondents |
| Less than one month |
5.41% |
| One to six months |
28.22% |
| Six months to a year |
18.94% |
| One year to three years |
40.72% |
| More than three years |
6.70% |
| Respondents that didn't answer |
40 |
13. Reason for changing mobile device, if applicable
Reason for switching
| Option |
Respondents |
| My new device is more accessible |
19.48% |
| My new device is easier to use |
15.14% |
| My old device could not do what I needed it to |
17.91% |
| I just wanted to try something new |
11.54% |
| I could not find support/resources for learning/using my old device |
3.23% |
| Not applicable |
32.69% |
| Respondents that didn't answer |
94 |
| Respondents that selected more than one |
206 |
14. If current device isn't the first, length of time using mobile devices
Using mobile devices?
| Option |
Respondents |
| Less than six months |
1.45% |
| Between six months to a year |
1.45% |
| Between one and three years |
11.70% |
| Between three to five years |
16.69% |
| More than five years |
55.45% |
| Not applicable |
13.27% |
| Respondents that didn't answer |
55 |
15. Interested in, excited about, and/or following these projects
Interested in
| Option |
Respondents |
| WP8 (Microsoft Windows Phone 8) |
24.18% |
| Win8RT (Microsoft Windows 8 for Tablet) |
18.85% |
| B2G (Mozilla Boot2Gecko) |
10.66% |
| BB11 (RIM Blackberry 11) |
9.22% |
| Tizen (lead by Samsung and Intel, Linux-based mobile OS) |
13.22% |
| What are these? |
23.87% |
| Respondents that didn't answer |
226 |
| Respondents that selected more than one |
218 |
Summary of the results
Summary information
| Respondents |
Questions |
| Respondents that didn't provide an answer for any of the questions |
3 |
| Respondents that provided an answer for only one question |
2 |
| Respondents that provided an answer for only two questions |
2 |
| Respondents that provided an answer for only three questions |
3 |
| Respondents that provided an answer for only four questions |
5 |
| Respondents that provided an answer for only five questions |
3 |
| Respondents that provided an answer for only six questions |
2 |
| Respondents that provided an answer for only seven questions |
5 |
| Respondents that provided an answer for only eight questions |
3 |
| Respondents that provided an answer for only nine questions |
9 |
| Respondents that provided an answer for only ten questions |
15 |
| Respondents that provided an answer for only eleven questions |
20 |
| Respondents that provided an answer for only twelve questions |
54 |
| Respondents that provided an answer for only thirteen questions |
99 |
| Respondents that provided an answer for only fourteen questions |
200 |
| Respondents that answered all of the questions |
391 |